Who We Are

https://www.coinotc.com is a site operated by CoinOTC LTD("We", "CoinOTC", "Site", "Controller").

CoinOTC respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how the Company looks after your personal data when you visit our website or otherwise use our services. It also informs you about your privacy rights and how the law protects you.

Definitions

"Data", "Personal Information" refers to all information of the User (hereinafter "User", "You" or the "Interested party"), as an identified or identifiable natural person, including name, identification number, location data, an online identifier or different elements of physical, physiological, genetic, mental, economic, cultural or social identity.

"Account" reffers the agreement by which a CoinOTC user has accepted the terms of use and privacy policies and has been approved to use the services.

"Services" reffers the platform, rules of operation, and intermediation are managed by us, which allows users to sell and buy cryptocurrencies.

Data We Collect About You

To use our services, it is necessary to register as a User, making certain complete and accurate Personal Data available to CoinOTC.

We may request, collect and store the following information directly from the user:

• Identity Data includes scans or photos of ID documentation, first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Financial Data includes bank account, blockchain and payment card details.
• Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us including wallet addresses. This definition also includes any screenshots/photos provided to us for transaction verification purposes.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
• Marketing and Communications Data includes your preferences in receiving marketing from us and third parties and your communication preferences.

In certain cases, we collect information automatically.

If You Fail to Provide Personal Data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract/provide the service we have or are trying to enter into with, or provide for, you. In this case, we may have to cancel a product or service you have with us. We will notify you if this is the case at the time.

Information Provided by Third Party

We may confirm, verify and complement the Personal Data of its users by going to public entities, databases, public or private, specialized companies, or credit bureaus, for which the User expressly authorizes us.

This information broadly covers:

• Reputational Information.
• Financial Information.
• Corroboration of the Data provided.

Cookies

Under the common practice, when you use our site, we may place small text files called cookies, flash cookies, web beacons, or other tracking tools (hereinafter "cookies") on your computer or other devices used to access the site.

We use the following cookies:

• Help us get to know you as a customer, collecting information about your use of the site and your browsing. In this way, we can adapt the content to provide you with the best service and content.
• Have information from the computer or device, for reasons of ensuring compliance with the rules and security of the site.
• Make sure that the security of your account has not been compromised, detecting irregular or suspicious activities.

It is expressly clarified that these policies cover the use of cookies by this site and not the use of cookies by advertisers. We does not control the use of cookies by third parties.

Most browsers are set to accept cookies, but you are free to decline most cookies if your browser allows it, bearing in mind that this may interfere with the use and efficiency of the site.

Use of Information

The information we collect is used for different purposes, each of these having a legitimate basis for its treatment, either because the information has been granted with your consent, to comply with contractual and legal obligations, or to pursue our legitimate interests, having always considering your rights, interests, and freedoms.

Ultimately, we use your Personal Information to:

• Verify the identity of the users, since we are interested in the fact that the person who claims to open and operate the account is said, person.
• Comply with our legal obligations, mainly in terms of knowing the client, prevention of money laundering and financing of terrorism, as well as any other financial or legal regulation applicable to us.
• Improve commercial and promotional initiatives and analyze the pages visited, the searches carried out by users, to improve our offer of content and articles, personalize said content, its presentation, and services.

Share Personal Information (including e-mail address) with service providers or outsourcing companies that help improve or facilitate operations through us, such as (but not limited to) means of payment, insurance, or intermediaries in the management of payments, call-centers, among others. We will ensure that the highest standards are met, by signing agreements or covenants that include clauses on the protection and privacy of the Personal Data of our users. However, and taking all applicable safeguards, we cannot be held responsible for the improper use of the User's Personal Information by these companies or Internet sites. In some cases, these service providers will be the ones who collect information directly from the User (for example, if we ask them to carry out surveys or studies). In such cases, you may receive notice of a service provider's involvement in such activities, and what information you want to provide and what additional uses the providers decide to make will be at your discretion. If you provide, on your initiative, additional information to said service providers directly, said Providers will use this information under their privacy policies.

Delivery of Information to Authorities

Whenever required by law, we may share your Personal Information with Law Enforcement Institutions (Police, investigative agencies, financial analysis units, etc.), data protection authorities, government agents, and other authorities when:

• It is required by law or there is a court order that so provides and that, in the opinion of CoinOTC, is legitimate both in form and substance.
• We believe it is necessary to prevent some type of physical or financial harm, report suspected illegal activity or at least to investigate a violation of our Terms of Use or Privacy Policy.

Your Legal Rights

You have the right to:

• Request access to your Personal Information. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully using it.
• Request correction of the Personal Information that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Request cancellation of the Personal Information. You have the right to request that we remove and permanently delete your data. You must bear in mind that we may save the information to resolve disputes or claims, detect problems or incidents and solve them, and comply with the provisions of the Terms of Use for a period determined by Law. In addition, we must keep in its files the user's Personal Information for legal and technical reasons.

Confidentiality of Information

Once registered with us, we will not sell, rent or share Personal Information except in the ways established in these policies. Notwithstanding the foregoing, the user expressly consents to CoinOTC transferring all or part of the Personal Information to any of the companies controlled, controlling, and/or linked to us, under any title and at the time, in the manner and under the conditions deemed pertinent.

How We Protect Your Data

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach, where we are legally required to do so.

We also have various internal good practice policies and guidelines, and don'ts and similar helpful information for contractors and employees.

How Long We Will Use Your Personal Data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for five years after they cease being customers.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Changes to the Privacy Policies

We may at any time modify the Terms of Use of these Privacy Policies and/or the practices for sending e-mails. If we decide to make any material changes to our Privacy Policies, we will notify you by posting an updated version of the Policies in this section, by sending an e-mail, or by posting information on the home page or other sections of the site to keep you up to date with the changes. made.

Contact

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us by email at [email protected].